10-8 Systems Get Secure, Scalable AWS GovCloud Deployment

Containerization

DevOps

  • 3 October 2023
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AWS Funding Secured by Cloud303
  • Well-Architected
  • Migration Acceleration Program 2.0

About the Customer

10-8 Systems provides computer-aided dispatch software (CAD) and records management solutions (RMS) for a variety of public and private companies including law enforcement, emergency medical services, fire, snow, private security, and more! 10-8 Systems was launched out of the necessity for a professional dispatch solution at a more economical price point. 10-8 Systems is completely designed and developed by those with extensive experience in law enforcement, fire, security, transportation, EMS.

Executive Summary

10-8 Systems provides computer-aided dispatch software (CAD) and records management solutions (RMS) for a variety of public and private companies including law enforcement, emergency medical services, fire, and private security. Beginning in a small colocation facility, 10-8 Systems’ rapid growth made AWS a clear choice for migration. Their regulatory requirements also made GovCloud the ideal solution for their application.

The Challenge

10-8 Systems were running their application from an on-premises facility. However, as their growth continued, it became evident that such an arrangement would no longer be feasible. As they onboarded new customers, they started to deal with state and local government (SLG) regulations that necessitated a more robust security profile, and assurances that sensitive data would be protected. Their rapid growth also meant that scaling requirements necessitated a more flexible approach.

Why Cloud303?

  • Automation Expertise Cloud303 excels in automating tedious and complex tasks, making development and operations more efficient. Our expertise in CI/CD pipelines, Infrastructure as Code, containerization and automated testing ensures a faster time-to-market and more robust DevOps strategy.
  • Scalability and Performance With a deep understanding of microservices, containerization, and orchestration, Cloud303 provides scalable solutions that can handle varying workloads without sacrificing performance, ensuring that your systems can handle future demands.
  • Collaboration and Culture Recognizing that DevOps is as much about people and culture as it is about tools and processes, Cloud303 helps foster a culture of collaboration between development and operations teams to facilitate better teamwork and collective ownership of projects.
  • Proven Track Record Cloud303 has a strong history of successful partnerships within the Microsoft industry. Our commitment to excellence, reliability, and client-focused solutions have made us a trusted partner.

Engagement Overview

Cloud303's engagements follow a streamlined five-phase lifecycle: Requirements, Design, Implementation, Testing, and Maintenance. Initially, a comprehensive assessment is conducted through a Well-Architected Review to identify client needs. This is followed by a scoping call to fine-tune the architectural design, upon which a Statement of Work (SoW) is agreed and signed.

The implementation phase kicks in next, closely adhering to the approved designs. Rigorous testing ensures that all components meet the client's specifications and industry standards. Finally, clients have the option to either manage the deployed solutions themselves or to enroll in Cloud303's Managed Services for ongoing maintenance, an option many choose due to their high satisfaction with the services provided.

The Solution

Cloud303 - an AWS Premier Consulting Partner - migrated their application to GovCloud and also future-proofed their deployments by using managed services and autoscaling, as well as creating CloudFormation templates to simplify additional deployments.

Cloud303 worked with 10-8 Systems engineers to get a handle on their existing infrastructure and guided them through the migration into the cloud. More than a lift-and-shift, Cloud303 provided guidance and created the infrastructure necessary to scale the application as needed.

It was clear that not only would the on-premises facility become untenable from a scalability standpoint, but also from a financial perspective. By moving to AWS GovCloud, 10-8 Systems’ deployments were not only ready for their rapid growth but also right-sized at every stage.

In the database tier, Cloud303 leveraged CloudEndure to replicate the architecture and data from 10-8 Systems on-premises facility to AWS. A three-tier VPC consisting of a web-tier, application tier, and database tier was deployed using CloudFormation.

In the application tier, Linux -based EC2 instances were spread over multiple availability zones for high availability using auto-scaling groups. EBS volumes were set to take snapshots every five minutes with a 14-day retention policy.

In the database tier, Amazon Aurora was used as it could handle loss of up to two copies of data without affecting write availability and up to three copies without affecting read availability.

Engineer Quote

Working with 10-8 Systems was especially rewarding because their software serves essential public and private sectors, from law enforcement to emergency medical services. We knew we had to get it right the first time. Now, 10-8 Systems has an infrastructure that can effortlessly scale to meet demand, ensuring they continue to provide vital services seamlessly.

Outcomes

10-8 Systems now have plenty of government contracts thanks not only to the application itself but to the high-performance, flexible infrastructure backing it. They were able to grow very quickly without too much engineering overhead. They were able to do so without being concerned about whether their infrastructure complied with various government regulations.

10-8 Systems now have plenty of government contracts thanks not only to the application itself but to the high-performance, flexible infrastructure backing it.